Paul Phillips's Articles in Manage Employees - Leadership Articles - A great resource for enhancing your leadership knowledge!

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Feedback - Your People Need It Most people need feedback and as managers we need to be able to give it. The positive and the negative. This is important for business performance and employee development. Learn how to do it. Can Non-Financial Incentives Work? You're In Trouble If They Don't Non financial incentives often arise as an issue when we don't want to give financial incentives, either because we can't afford them or we think they will cause problems with people who don't receive them. We often take too narrow a view of what these are. What does provide an incentive? Having People Focus On The Things That Matter - Writing And Using Job Descriptions Why don't people do the things they should? Do they know what the priorities are? Do they know what the business needs? Getting those job descriptions right is a key step to answering these questions. How Can They Meet Your Expectations If They Don't Know What They Are? Managing people can sometimes be very rewarding and sometimes frustrating. If we look back we may find the rewarding times were when people met, or exceeded, our expectations. Sometimes they did this without even knowing what they were! How can we make this happen more often? Why Don't Managers Manage? - Looking After Their People is Part of the Job For many managers, looking after their people is often seen as an extra chore that gets in the way of doing their functional job such as selling, accounting, marketing or manufacturing. This is the wrong approach. Read how to correct it. Training and Development - Start With Where You Want to Finish Ad hoc training sometimes works but often the return on investment is low. Training is an investment. Plan it the same way - work out what result you want first. Give People a Reason to Stay - Help Them "Fit" Someone once said, quite wisely, "we hire people for what they can do and fire them for how they do it." Find out how to increase your chances of not having to fire someone for this. Give People a Reason to Stay - Let Them Know What is Required Do your people know what is required of them? Do you know how to measure this? Do they go home everyday knowing they have contributed to the organization's objectives? Learn how to make this all happen. Doing More Than the Numbers - How You Do Them is Important Someone once said "we often hire people for what they can do but fire them for how they do it." There is more to performance than just hitting the targets. Read how to put those other measures in place. Give People a Reason to Stay - Get Them Engaged With the looming shortage of talent we are facing smart companies are taking action now. Read about what you can do to engage your employees. Providing Direction - Stop Your People Guessing What You Want Research has shown that most people are not exactly sure of what is required of them. What effect does this have on productivity – and stress levels? Learn how to fix it. Getting the Right People - People Who Fit Getting the right people is every manager’s aim and yet very few plan it and go about it in a consistent way. Read how to increase your chances of getting someone who fits in. Are People Your Most Important Asset? - Not Necessarily! We often hear that people are our greatest asset. However we have probably all worked with some people who definitely were not. Learn how to sort out your assets you’re your liabilities. Getting and Keeping Good People With the increasing competitiion for talent, businesses need to be working on strategies to attract and retain good people. It should not have to come down to just money. There are a number of actions you can take now. Asking the Right Questions and Getting the Right Person Getting recruitmentment wrong can be very expensive. They all say they can do the job - here is a process to find out if they can. Recruitment - Getting it Right More Often Recruiting is one of the most important tasks undertaken by managers yet very follow a consistent process. to get the best results there are some key steps to follow - everytime. Setting "Expectations of Success" For That New Employee Recruitment is expensive and challenging. Setting some standards early on will help you do a better job and also show how successful you are. Who Comes First - The Customer or Employee? We often hear that the customer comes first! Is this really the right way around? Read why we think this is wrong. Effective Induction - More Than Showing Them the Lunch Room Having a new employee leave in the first week is not uncommon and is damaging for everyone. Getting them off to a good start is important for their perception of the organization and just plain good business. Do They Know What You Want? - Job Descriptions and How to Make Them Work We often assume someone knows what you want them to do - research tells us otherwise. Having clear results agreed in advance is a simple process and will produce significant benefits. How to Manage the Employee with Attitude Handling problem employees is every manager's nightmare. We say they have an attitude problem and we don't know how to change them. Read how to tackle these problems.