Robin Chandler's Articles - Leadership Articles - A great resource for enhancing your leadership knowledge!

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Leadership and Conflict Identifying and handling conflict early on is a key leadership skill that avoids bigger difficulties further down the line. Job Interview Skills - Going for a Job Hints and Interview Tips on CVs, Job Interview Questions, Interview Technique and Interview Advice. Working in Organisations This article defines open and closed communications systems. It outlines an approach to keeping systems open, functional and healthy within a business and corporate environment. Motivation - Going for It! Follow your dream - so what are your dreams? And what is preventing you from realising them? Some ideas from Impact Factory on dreaming with feet still on the ground. Dealing with Change and Change Management This is a helpful document for those of you Dealing With Change issues at home or in your work life. It tries to help you think about Change Management as something you can work with rather than be the victim of The Importance of Executive Coaching The importance of executive coaching, why executive coaching services are expanding, how best to use an executive coach. Public Speaking - The Art of Speech Making How do you speak naturally while all those people are watching you? This document covers hints and tips on public speaking, dealing with anxiety, public speaking skills and techniques and public speaking training. Professional Personal Development - What is it? If employees are motivated, confident, communicating well and resolving differences; if they are being acknowledged and appreciated, then stress is reduced; people are more efficient and effective. This article outlines the argument for encouraging and developing these skills within organisations, the profound affect on employees' performance and overall well-being, and a corresponding increase in the bottom line. Equality and Diversity A look at Impact Factory's approach equality and diversity issues. Our focus is on examining people's perspectives on difference, diversity, change management and the attitudes and feelings which are sometimes difficult for people around equal opportunities work. Assertiveness - Just how nice are you? This quiz will help you define whether you really are too nice for your own good. How Coaching and Mentoring Works: The Benefits of Using a Coach or mentor Understanding how Coaching and Mentoring works, benefits of using a Coach or Mentor, Hints and Tips on using one and being one. Dealing with Change and Change Management This is a helpful document for those of you Dealing With Change issues at home or in your work life. It tries to help you think about Change Management as something you can work with rather than be the victim of Leadership Development - Leadership Styles and Training What makes a good leader? Can you define specific leadership qualities? Or perhaps leaders are born, and not made? Our latest document takes a look at this minefield and asks 'How do you become a good leader?' What Makes a Good Performance Appraisal? This document outlines our thinking about what a good performance appraisal and performance management process should be. Presentation Skills Training and Coaching Tips How to present well - A summery of presentation skills training courses for company managers, the use of power point, public speaking and corporate conferences, coaching and design. Communication Skills Training - Effective Communication Communication Key Skills, this document outlines some of the pitfalls and bear traps that litter our everyday Business Communication Issues. Together with some useful approaches to Effective Communication. Personal impact - Making the Impact You Choose This document will help you to be more aware of how you impact on others and offers ideas for choosing what you want that impact to be. Assertiveness Skills - The Art of Saying No This document outlines a practical approach Saying No. Without actually using the word you can develop the ability to resist or sidestep being manovered into doing something you really don't want to do. Coaching and Mentoring (using one) This article looks at finding and developing a useful relationship with a Coach or Mentor. Influencing Skills - How To Influence People Influencing Others is a skill, an art without which working in todays professional workplace is very difficult. This article introduces ideas about what can be done to make yourself a more Effective Influencer. Team Building Events and Exercises A look at Team Building and what it is exactly! There are so many ways to go about bringing a group of people together. Each team is individual and it's not as simple as it seems to make them work more effectively together. There are a number of factors up for discussion... People Development vs Training - Its Not Training! Find out what makes professional personal development work at so different from run of the mill 'sheep dip' training.