Robin Chandler's Articles in Communication - Leadership Articles - A great resource for enhancing your leadership knowledge!

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Leadership and Conflict Identifying and handling conflict early on is a key leadership skill that avoids bigger difficulties further down the line. Communication Skills Training - Effective Communication Communication Key Skills, this document outlines some of the pitfalls and bear traps that litter our everyday Business Communication Issues. Together with some useful approaches to Effective Communication. Assertiveness Skills - The Art of Saying No This document outlines a practical approach Saying No. Without actually using the word you can develop the ability to resist or sidestep being manovered into doing something you really don't want to do. Influencing Skills - How To Influence People Influencing Others is a skill, an art without which working in todays professional workplace is very difficult. This article introduces ideas about what can be done to make yourself a more Effective Influencer.